Privacy Policy

1. Information We Collect

• Account and profile information: your name, email address, password, and profile type (for example, breeder, caretaker, gamefarm owner, or audience) when you sign up, plus anything you choose to add, such as a mobile number, address, birthdate, gender, or profile photo. If you sign in with Google or Apple, we receive your name and email address from them.
• Content you create: records about your birds (wingband numbers, pedigree and lineage, breeding, health, vaccination, and feeding records), your farms, marketplace listings, stories, announcements, reviews, chat messages, and the photos and videos you upload.
• Location: the farm location you enter (a map pin and your barangay, city, and province). Exact farm coordinates are private unless you choose to share them. We do not track your device’s location in the background.
• Identity verification: if you ask us to reset two-factor authentication or to verify your identity, we may ask for a photo of a government-issued ID. We use it only for that verification.
• Payments: if you buy a subscription, we keep the plan, amount, payment reference, and any receipt you upload. Purchases made through the Apple App Store or Google Play are processed by Apple or Google; we do not receive your card details.
• Communications: messages you send other users in chat, and messages you send us (for example, through the support, demo request, or investor forms).
• Usage, device, and log information: device type, operating system, app version, push-notification tokens, your IP address and the approximate location derived from it (used for sign-in security and the active sessions list in your settings), and the screens and features you use.
• Cookies and similar technologies: the website uses cookies to keep you signed in and local storage to remember preferences such as language and theme. Google Analytics sets its own cookies on the website; Vercel Analytics does not use cookies. The apps use a random, per-install identifier for analytics.

2. How We Use Information

• To provide and operate the Service: accounts, bird records, pedigrees, QR ownership transfers, the marketplace, maps, chat, reminders, and AI features.
• To send transactional emails and push notifications, for example transfer requests, messages, breeding and vaccination reminders, and account emails.
• To keep the Service safe: reviewing reports, screening uploaded media for prohibited content, and acting on content or accounts that break our Terms.
• To maintain security, prevent fraud and abuse, and comply with law.
• To understand how the Service is used (analytics) and to improve it.

We do not sell your personal information, and we do not use it for third-party advertising.

3. AI Features and Automated Moderation

• AI health screening: when you use an AI feature such as AI health screening, the photo you submit is sent to Google Gemini to generate an informational result. We tell you this before you submit a photo, and the app asks for your consent first. Results are general guidance only and are not veterinary advice.
• Automated content moderation: photos and videos you upload to bird albums and stories are automatically checked by Google Gemini for content that breaks our Terms, such as animal fighting, animal cruelty, or gambling. Flagged content may be hidden and reviewed by our team.
• Google Gemini receives the photo or video only, not your name or contact details.

4. How We Share Information

• With other users and the public: information you choose to make public, such as your public profile, public bird pages (including the page shown when someone scans a bird’s QR code), the farm details you choose to show, marketplace listings, stories, announcements, and reviews. Public pages can be viewed without an account and may appear in search engines. Details needed to complete an ownership transfer are shared with the other party.
• With service providers that run the Service for us, under contract: Amazon Web Services (hosting, database, file storage, and email delivery), Vercel (website hosting and Vercel Analytics), Google (Gemini AI processing, Google Analytics, Google Sign-In, Firebase Cloud Messaging for Android notifications, and YouTube video embeds), Apple (Sign in with Apple and iOS notifications), Expo (push-notification delivery), and Mapbox (maps and address search).
• Videos from YouTube: when you play an embedded YouTube video, YouTube (Google) may collect information under its own privacy policy.
• For legal reasons: to comply with law, enforce our Terms, or protect rights and safety.
• In a business transfer: if Gamefarm Labs is involved in a merger, acquisition, or sale of assets.

5. International Transfers

Some of the providers above process data outside the Philippines, for example in Singapore and the United States. When we transfer personal information abroad, we require the provider to protect it in a way comparable to the Philippine Data Privacy Act of 2012.

6. Data Storage and Retention

Your data is stored on secure cloud infrastructure, primarily in the Asia-Pacific (Singapore) region. We keep your information while your account is active or as needed to provide the Service and meet legal obligations. Analytics data is pseudonymous and is not linked to your name or email.

When you delete your account, it is deactivated immediately and its public pages stop being visible. After a 30-day recovery period, your personal data, such as your name, email, contact details, photos, government ID images, and push-notification tokens, is permanently deleted or anonymized. Messages you sent stay in other people’s conversations as placeholders, with their text removed. Non-personal breeding and ownership records may be kept in anonymized form so that provenance and other users’ records stay intact.

7. Your Choices and Rights

You can view and update your profile and content in the app, choose which farm and bird details are public, block other users, and turn off push notifications in your device settings. You can delete your account at any time in the app (Settings → Delete Account) or on the web at gamefarmlabs.com/settings/delete-account. You can also control cookies through your browser settings.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed, to access, to object, to correct, to have your data erased or blocked, to data portability, and to file a complaint with the National Privacy Commission. To use these rights, contact us at support@gamefarmlabs.com.

8. Security

We use industry-standard measures (such as encryption in transit and access controls) to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Children

The Service is intended for users 18 years of age and older. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version here with a new “Last updated” date and, where appropriate, notify you in the app.

11. Contact

Questions about this Policy or your data: support@gamefarmlabs.com. Gamefarm Labs is operated by JM Technologies Inc., Block 8 Lot 1 Clayton Heights, Guinayang, San Mateo, Rizal 1850, Philippines.